RETURNS AND EXCHANGE POLITICS
Returns and cancellations are not accepted unless the item is faulty, in case the item is defective it will be issued store credit for the full amount of item provided that:
- Items are returned within 14 days of delivery
- The item is returned unworn, undamaged in the original packaging with all original tags.
- The item was not purchased on sale (including promotional offers). Sale items cannot be returned or exchanged unless the item is faulty
- Return and exchange shipping costs are covered by the customer.
We gladly accept exchanges.
Contact us within: 5 days of delivery
Ship items back within: 7 days of delivery
The following items can’t be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom or personalized orders
CONDITIONS OF RETURNS
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information to communicate with you about your order and to fulfill your order.
COCCOLOBA SWIMWEAR don’t responsible for lost packages, so it is essential to provide a tracking code.
kind regards, COCCOLOBA SWIMWEAR